Shippings & Returns

Shipping Policy

Aurum Way LLC processes orders through online retail and e-commerce channels. Shipping times may vary depending on product availability, order volume, fulfillment method, destination, and carrier service.

Orders are typically processed within 1–3 business days, unless otherwise stated on the product page or during checkout.

Once an order is processed, customers will receive shipping confirmation and tracking information when available.

Estimated delivery times depend on the shipping method selected, destination, and carrier conditions.

If an order is delayed, damaged, or lost in transit, customers should contact Aurum Way LLC for assistance. We will review the issue and work toward an appropriate resolution based on the order details and carrier information.

Returns Policy

Return eligibility may vary depending on the product category, condition, and applicable platform or marketplace policy.

To request a return, customers should contact Aurum Way LLC with the order number, item details, and reason for return.

Items must generally be returned in new, unused condition with original packaging unless the product arrived damaged or defective.

Certain products may not be eligible for return due to hygiene, food safety, health, or supplier restrictions.

Approved refunds will be processed after the returned item is received and inspected, when applicable.